FAQs
Can I cancel or amend my order?
Once you place an order, our Warehouse team works quickly to pack and process it to ensure fast delivery. Because of this, we are unable to make changes or cancellations once your order has been processed and charged.
If you no longer need your item(s) or are unhappy with your purchase, you are welcome to return them using our free returns service within 30 days of receipt.
What delivery options do you offer?
We offer the following shipping options:
Standard Delivery (3-5 working days): $3.99 or free when you spend $100 or more.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Can I track the status of my order?
Yes! Once your order has been shipped, you will receive a tracking link via email, allowing you to monitor the status of your delivery. If you do not receive a shipping confirmation within the estimated processing time, please check your spam folder or contact our customer support team for assistance.
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience seamless, including:
Credit & Debit Cards: VISA, Mastercard, American Express, Discover
Digital Payments: PayPal, Apple Pay
At checkout, you can select your preferred payment method for a secure and convenient transaction.
How do I return an item?
We hope you love every STATURE item you purchase. However, if you need to make a return, you can do so within 30 days of receipt. Simply use our free returns service to send back any unwanted items.